FAQ

Orders & Shipping

1. How do I place an order?

Placing an order is easy! Simply browse our store, add your desired items to the cart, and proceed to checkout. You will receive a confirmation email once your order is placed.

2. Do you offer international shipping?

Yes! We ship worldwide. Shipping costs and delivery times vary depending on your location. You can check shipping rates at checkout.

3. How long will it take to receive my order?

Orders are processed within 1-3 business days. Delivery times vary:

• USA: 5-10 business days
• International: 7-15 business days

You’ll receive a tracking number once your order ships.

4. How can I track my order?

Once your order ships, we will send you a confirmation email with a tracking link. If you don’t see it, check your spam folder or contact us.

Returns & Exchanges

5. What is your return policy?

We offer a 30-day return policy on unused, unworn items with original packaging. Visit our Returns & Exchanges page for more details.

6. How do I initiate a return or exchange?

Contact our support team at [mael.abram@hotmail.com] with your order number and reason for return. We’ll guide you through the process.

7. Do you offer refunds?

Yes! If you return an eligible item within 30 days, you will receive a refund to your original payment method. Refunds typically process within 5-7 business days.

Products & Sizing

8. How do I find the right size?

Each product has a size chart on its page. If you’re unsure, feel free to contact us for guidance.

9. Are your products high-quality?

Absolutely! We source and design premium fitness gear and apparel to ensure comfort, durability, and performance.

Payments & Discounts

10. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and more.

11. Do you offer discounts or promo codes?

Yes! Subscribe to our newsletter and follow us on social media for exclusive discounts and limited-time offers.